When it comes to shopping online, I’d say I’m very experienced. I was ordering from Boohoo, Asos & PrettyLittleThing back in 2013. Yeah, I actually totally forgot about having ordered from PLT until I signed up for an account recently lol. Recently, my online shopping has mainly been make-up & shoes. But as per your requests, I am sharing my experience online shopping for clothing. As a regular Missguided shopper, I normally have my order shipped to my hotel room in London, but I wanted to order as if it were you shopping & having it delivered to SA. Paying 40% customs is expected when you order over R500 (if I am not mistaken), but think order was a duster in my opinion. The video has all the details, but here is my cost breakdown for you!
Here is a list of my order as well as my shipping fee. The Rand value is based on what was deducted from my bank account on the day it was ordered, at a R16.90 exchange rate.
Date of order: 2 March 2018
carli bybel x missguided pink diamante embellished cycling shorts ￡9 / R152.10
nude long sleeved v neck bodysuit ￡4 / R67.60
carli bybel x missguided navy satin jacket ￡22 / R371.80
carli bybel x missguided navy slinky cycling shorts ￡6 / R101.40
carli bybel x missguided long sleeve ribbed midi dress ￡6 / R101.40
blue midnight candy skull gems ￡10 / R169
Subtotal ￡57 / R963.30
SHIPPING ￡30 / R507
TOTAL (minus ￡1 discount): ￡86 / R1453.67
Date parcel arrived in SA: 6 March 2018… 4 days later WOWZA
Upon the parcel arriving, I was informed that I had to pay for a customs invoice to the value of R1876.31. Needless to say I was shocked! I think my shock mainly came from the fact that this was more than what I had actually paid for the order, & even if you take out the R360 excl VAT for the agency & documentation fees, it’s about the same amount as my order. Not the 40% I was expecting to pay. If you look at the duty alone of R979.55, that was 67% of my actual order value. But when you compare it to the invoice value that MISSGUIDED used (with full prices, not sale prices) it works out to 43% of that INCORRECT R2268 value.
In a nutshell, my order was marked at a higher value of R2268 by Missguided. The prices were as per the original prices, & not the sale prices which I paid. Also, I’d like to point out that had the order come via the SAPO, it would not have come with the agency & documentation fee. So, where I budgeted an approximate amount of R600 to pay, I paid 3 times that amount. I really wasn’t happy about it, & actually didn’t open the parcel for a whole month.
Here are the pics of the items I bought. Don’t forget to watch the video & let me know what you think!
So glad I saw this post because I was also shocked and disgusted at how much customs was. I just come from the SAPO to collect an item I purchased from PLT. The item cost ￡18 and the amount that I paid to SAPO was ￡18. I might as well get someone to make the item for me.
Thanks Brett.
Anyone who has shopped on PLT how long did your order take to arrive?
I’ve got a video coming up sharing my PLT experience in detail. Very soon.
4 to 5 weeks
Hey Brett,
Im looking forward to watching your videos. I just ran into your blog after countless searching on information about my delivery from PLT which should be delivered by tomorrow but the details about shipping are quite vague to me. Some items are pending and others still say they are in transit and now that I have read about your experience on paying for customs,im completely in shock and not prepared for such a scenario. I Would really appreciate any information about how long it actually took for your delivery to arrive, did you have to pay for customs with all of your orders,especially with PLT? And were any of your goods damage? And just any advice about ordering from PLT
Your response will be highly appreciated
Kind Regards,
Didi
If I ship my order to New Zealand do I still have to pay customs? PLT
Hi Jade, I’m not sure how it works in New Zealand unfortunately.
|There are people who believe that fashion just means clothing. These people fail to understand that bad hair can very easily ruin a great outfit. Purchase products that suit the type of hair that you have, and invest a few extra minutes in the morning to make sure your hair looks great.
Can you be more specific about the content of your article? After reading it, I still have some doubts. Hope you can help me.